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RISS 360: managed offer for SMBs

RISS 360: enterprise-grade cybersecurity, scaled to your business

Best practices, compliance, tooling and e-reputation: a team of experts supporting your digital transformation, continuously.

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72%
of Canadian SMBs suffered a cyberattack last year (KPMG)
$7M CAD
average cost of a data breach in Canada (IBM, 2025)
20 / 80
20% of targeted actions prevent 80% of the risk

Three pillars, full coverage

Compliance

Law 25 / PIPEDA alignment
Security policies & procedures
Employee awareness training
Regular audits

Protection

Managed EDR & firewall
Backups & recovery plan
MFA & access management
24/7 monitoring

E-reputation

Digital footprint monitoring
Incident management
Crisis communication
Strengthening your online presence

Three levels of support

Each plan is tailored to your size, sector and regulatory obligations.

Essential

The foundations: assessment, action plan and practice upgrade.

Full posture assessment
Prioritized action plan
Baseline security policies
Initial awareness training
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Recommended

Protection

Your security, managed continuously by our team.

Everything in Essential, plus:
Managed protection tools (EDR, MFA)
Supervised backups & recovery
24/7 monitoring and alerts
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360

Complete digital transformation, secured end to end.

Everything in Protection, plus:
Documented Law 25 / PIPEDA compliance
E-reputation monitoring
Quarterly steering committee
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How it starts

01

Free assessment

60 minutes to map your main risks.

02

Prioritized plan

A clear, costed action plan adapted to your reality.

03

Deployment

Tools and practices rolled out at your pace.

04

Ongoing management

Monitoring, monthly reports and continuous improvement.

Managed cybersecurity, built for Quebec SMBs

Most SMBs have neither the budget for a full-time CISO nor the volume to justify an internal SOC. Yet they inherit the same regulatory obligations and the same threats as large organizations, usually with far fewer resources to answer them.

RISS 360 closes that gap: a single point of contact who takes on compliance (Law 25, PIPEDA), deployment and management of protection tooling, continuous monitoring, backups and e-reputation watch. You keep the decisions; we carry the execution and the operational load.

Every engagement starts with a free 60-minute assessment that maps your real risks and prioritizes actions by impact versus effort. No tool is ever sold before your exposure is understood.

Key points

  • A single point of contact carries compliance, protection tooling and continuous monitoring.
  • You keep the decisions; we carry the execution and the day-to-day operational load.
  • We resell no licences, so our recommendations carry no hidden commercial interest.
  • No single price can be published honestly, because scope depends entirely on your context.

Why does a smaller business need a capability it cannot hire?

Because regulatory obligations and attackers draw no distinction by size, while resources clearly do. A forty-person business must keep an incident register, notify the Commission d'accès à l'information and withstand the same ransomware as a bank, with a fraction of the means.

The Canadian Centre for Cyber Security is explicit: ransomware attacks continue to rise in Canada and **all Canadian organizations are at risk, regardless of size**. Targeting is largely automated. The scans looking for an unpatched remote access do not know how many people you employ.

No trade is spared any more, and that is the point executives take longest to accept. From the farmer who depends on herd management software to the brokerage handling financial files, exposure is no longer readable in the sector: it is readable in the tools used, and in the habits of the people using them.

  • The attacker's arithmetic favours smaller organizations. A large organization has detection teams, proven backups and negotiators. A smaller one is statistically less protected, more dependent on its systems to operate, and therefore likelier to pay quickly.
  • You are also a path to something bigger. As a supplier to a major client, you become an entry point towards them, and that turns rapidly into a contractual requirement on you.
  • The cost extends well beyond the ransom. Statistics Canada measured a doubling of recovery costs reported by Canadian businesses between 2021 and 2023, from $600M to $1.2B.

What does RISS 360 actually cover?

Three areas a smaller organization cannot hold on its own: regulatory compliance, protection tooling and its management, and continuous monitoring with incident response. You keep the decision on each. We carry the execution, the documentation and the regulatory watch.

This split is operational rather than commercial: these are the three places smaller organizations actually get caught, and the three where a gap in follow-up only becomes visible after the incident.

  • Compliance. Confidentiality incident register, governance and retention policies, designation of the privacy officer, notification procedure, privacy impact assessments for your out-of-province data flows. All documented in a form that holds up under review.
  • Protection. Organization-wide multi-factor authentication, endpoint and server detection, firewalls and remote access, supervised backups with real restore testing. We first audit what your current licences already cover without being switched on.
  • Reputation and continuity. Monitoring of mentions of your organization and its leadership, a written and rehearsed response plan, and crisis communication prepared in advance rather than improvised on the day it matters.

How do you choose between the three levels?

The level follows your dependence on IT, not your revenue. Essentiel lays down the missing foundations. Protection adds continuous tool management and monitoring. The 360 level covers full digital transformation, compliance and governance included.

Moving between levels is the norm rather than the exception. Many organizations begin by closing the foundations, then shift to continuous management once the posture has stabilised.

  • Essentiel. For the organization starting from far back, which first needs the basics closed: access, backups, patching, awareness. The aim is to make the most ordinary attack scenarios disappear.
  • Protection. For the organization whose downtime is expensive and which needs someone watching continuously: supervised detection, tool management, defined on-call coverage, periodic posture review.
  • 360. For the organization running a transformation project, answering client questionnaires or targeting a regulated market: governance, compliance and operational security treated as one piece of work.

What does cybersecurity cost for a smaller business?

It is the most asked question in this market, and we answer it directly: no single price can be published honestly. What determines scope, on the other hand, can be named precisely. Six variables explain why two firms of identical size receive very different proposals.

Dodging the question costs an executive's trust. Answering it with a posted price would be worse, because that price would be wrong for almost everyone. The variables that matter:

The page on building a proposal sets out how each of these variables translates into scope.

  • The number of users and sites , which sets the surface to cover and to monitor.
  • What already exists , and above all what your licences already cover: in many organizations, security features already paid for are simply not enabled.
  • The applicable obligations , depending on whether you handle sensitive personal information, health data or payment data.
  • Criticality , measured by what an hour of downtime actually costs you.
  • The level of handover you want, from knowledge transfer to your teams through to full management.
  • Your clients' and insurer's requirements , which sometimes impose controls you would not have prioritised.

How does an engagement start?

With a 30 to 60 minute conversation, free and without commitment, from which you leave with a written summary of your principal exposure. That summary is yours to keep even if you do not proceed. No tool is proposed before your exposure is understood.

If an engagement then makes sense, you receive a proposal with scope, milestones and deliverables. Deployment proceeds in reversible waves, each with its rollback window, because a smaller organization cannot afford a security project that interrupts its operations. Continuous management takes over afterwards, with a periodic report readable by a management team rather than by an engineer.

What happens to your current IT provider?

In the large majority of cases, they stay. We are not a managed IT services provider and we are not looking to replace yours. Our role is analysis, advice and oversight, which includes helping clarify what their contract should guarantee.

That position has a direct consequence: we have no interest in your buying one tool over another, because we do not resell licences. It is also what lets us assess your provider without a conflict of interest, verify their patching and notification commitments, and say when those are missing.

Sources

This page describes an engagement method, not a guarantee of outcome. The exact content of an engagement, its scope and its duration are established after assessment and set out in a written proposal. The regulatory obligations cited depend on the law applicable to your organization and do not constitute legal advice.

Frequently asked questions

Typically from fifteen employees, or as soon as an organization handles sensitive personal information or depends on its IT systems for daily operations. Below that, we often steer towards a one-off assessment rather than a continuous engagement: paying for ongoing management before the basic gaps are closed is rarely the best use of a limited budget. The deciding factor is not headcount, it is what a day of downtime would cost you.

Rarely, and it is almost never our first recommendation. We audit what you have first, because in many organizations existing licences already cover security features that were never switched on. We recommend new tooling only where the gap between what you have and what you need is real and documented. Since we do not resell licences, that recommendation has no effect on our revenue.

We build your processing register, draft your privacy, retention and incident policies, designate the privacy officer with you, and put the notification procedure in place. Privacy impact assessments are produced for the projects and out-of-province transfers that require them. Everything is documented in a form that holds up under review, because it is that documentation which demonstrates diligence.

You have a single point of contact and a procedure defined in advance: qualification, containment, internal and external communication, regulatory notification where required, then post-incident analysis. The Protection and 360 levels include on-call coverage. What matters most happens earlier, though: in the first hours of an attack, improvising is very expensive, and a written, rehearsed procedure is what prevents regrettable decisions taken under pressure.

The initial assessment is free and without commitment. Engagements are contracted over renewable twelve-month terms with an exit clause. That duration is not a commercial device: an organization's security posture does not change in a quarter, and monitoring stopped after three months delivers none of the expected benefit. You can, however, start with an assessment alone, with no follow-on, and decide afterwards.

Is your infrastructure ready for the next threat?

An initial assessment, free and without commitment, to evaluate your security posture.

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